Last updated: March 24, 2025
1. Introduction
Welcome to TokBot ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: Name, email address, phone number, and other identifiers you provide when registering or using our services.
- Usage Data: Information about how you interact with our services, including IP address, browser type, pages visited, and time spent on those pages.
- Bot Training Data: Information you provide to train your custom bots, including conversation examples, knowledge base content, and other materials.
- Payment Information: When you make a purchase, we collect payment details necessary to process your transaction.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Train and optimize your custom bots
- Respond to your comments, questions, and requests
- Send technical notices, updates, security alerts, and support messages
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, prevent, and address technical issues
- Protect against harmful, unauthorized, or illegal activity
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to erase your personal information
- The right to restrict processing of your personal information
- The right to object to processing of your personal information
- The right to data portability
7. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@tokbot.com
Address: 123 AI Boulevard, San Francisco, CA 94105